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Shipping & Logistics Policy

Carriers & Corporate Rate Advantages

  • Global Service: Directly partnered with official FedEx and DHL.
  • European Direct Line: Express shipments to Europe are handled by UPS by default.
  • Transparent Rates: Powered by top-tier agreement contracts, shipping costs are billed at actual cost without hidden fees.

Shipping Calculation & Volumetric Weight Discount

  • Base Rate Reference: Approx. €10 / kg.
  • Bulk Freight Discounts: Shipments with billable weight over 21 kg enjoy special corporate tier discounts.
  • Billing Rule: Charged according to whichever is greater: Actual Weight or Volumetric Weight.
Destination Region Volumetric Weight Formula Savings vs. Industry Standard
European Union (EU) L × W × H (cm) ÷ 6000 Volumetric weight reduced by 16.7%
USA / Mexico L × W × H (cm) ÷ 8000 Volumetric weight reduced by 37.5%

Customs Clearance & Duties Policy

  • DDP (Delivered Duty Paid) Regions: USA, Mexico, UK, and EU member countries.
    (We take full responsibility for China export customs, destination import clearance, and import duties)
  • DDU/DAP (Duties Unpaid) Regions: Japan, Guatemala, and other countries.
    (We cover China export customs clearance and export taxes; destination import duties and taxes are to be borne by the recipient)
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